Cancelation fee is 50% of the scheduled service. If client’s cancelation request is submitted less than 2 hours prior to the scheduled pick up time, the cancelation fee will be 50% of the posted rate for the scheduled transfer including all applicable fees and charges.

MSP limo and car service welcomes pets and service animals. Any pets that are transported must be inside a carrier at all times, any damage, destruction or dirtying of the vehicle will be charged accordingly. Service animals are not required to be inside carriers and are welcome aboard.

For commercial flights, MSP Limo and Car Service will monitor all commercial flights. Pick up time will be adjusted accordingly to the actual flight arrival. For domestic flights the grace waiting period is 30 minutes from actual flight arrival. For international flights, the grace waiting period is 60 minutes from the actual flight arrival. MSP Limo and Car Service does not monitor private flights, therefore wait time will be charged as incurred for any passenger arriving on a private plane that is delayed by more than 30 minutes.